Services Overview
ITR offers support nationally through our network of branch offices, each delivering hardware and software support and services to provide quick regional expertise. In addition, we also offer a toll-free number to our Customer Care Center, which is staffed by a team of energetic analysts with expertise in solving hardware and software issues quickly. ITR uses a strong and secure remote assistance tool, “Go to Assist”, which enables our support to be highly responsive. Our support service contracts offer clients comprehensive and proactive annual support and ensure a high level of user assistance, updates, hardware service and consultation.
ITR Support Commitment
- Responding within 4 hours to every inquiry
- Ensuring clients are kept up to date with recent releases
- Accommodating your schedules and deadlines
- Offering support through toll-free telephone, email, remote diagnostics, website and onsite technicians
Explore our support and services pages now to see how you could benefit from the ITR Support & Services expertise.